My BOOX M96C Plus screen was damaged.
I bought it from ereader-store.de, so I asked them to repair it.
They replied.
After I sent my device, I asked the status, but they wouldn't reply at all.
Finally, my device has come back because the post office storage limitation expired.
Then I asked to sales@onyx-international.com whether they could repair it, but they also won't reply.
I like the device, but their support brings a sense of distrust.
What can I do?
Any advice is appreciated.
I bought it from ereader-store.de, so I asked them to repair it.
They replied.
Quote:
|
We could repair your device, ... If you want us to repair your device please send it to our maintenance office in Germany: ... We will first repair your device and send you an invoice afterwards. |
Finally, my device has come back because the post office storage limitation expired.
Then I asked to sales@onyx-international.com whether they could repair it, but they also won't reply.
I like the device, but their support brings a sense of distrust.
What can I do?
Any advice is appreciated.